improved responsiveness on the booking process The only things that could have gone a little better: Make sure you bring some long sleeves as it does get a little chilly up in the air (and maybe sunscreen too!). Such a peaceful experience while flying! The landing was smooth. What an adventure the flight was! We got great "air" and height, and there are spectacular views over the valley. It's about a 35 minute drive back up the mountain after landing (and about a 1 hour drive from San Juan to the take-off site). Each flight itself lasted about 20-25 minutes as the wind was cooperating during our flights. But I'd suggest bringing something to read or do while waiting, as it takes about 90 minutes for the first flight to get back up.Įach flight started with a 30 minute tutorial on take-off, flying, and landing (plus some paperwork), while Bob was setting up the glider. We were fine with this, as the views from the take-off point were spectacular. So - plan for this to take at least 2 hours per person. Right now they only have one glider and one tandem instructor (Bob) operating, so if you want to go as a group of two people, one person will fly, you will wait for that person to land, and drive all the way back up the mountain, before the second person can fly. Fortunately, the winds held up, and Bob/Keishya were accommodating and able to get our second flight in as well! After chatting with them more, I understand the difficulty in booking was likely that they are a small business, don't have an office staff, and they are often the ones leading the tours, so they can only respond to booking requests in the off hours. I really appreciated their eye on safety as they would not operate if the winds weren't right. We were unsure about this (as we both wanted to go), but they indicated it was due to uncertainty around changing weather conditions, so we agreed to take at least one flight, and leave the second one to chance. However, we got a call from Keishya the day before we wanted to go, indicating they had availability for 1 flight, and possibly a 2nd flight. Again, they indicated they were fully booked on the day we wanted to go. We tried following up by phone and it took a few days of trying to call them (leaving messages each time) before we got a call back. When they responded by email about a week before we wanted to fly with them, they indicated they were probably fully booked for our date. We are a group of two and both of us wanted to fly. Initially we had some difficulty contacting Team Spirit - it took a couple emails before they responded, and then they indicated they only take reservations over the phone (so if you're trying to book with them in the future - try calling them first). We had a great experience flying two tandem flights with Bob earlier this week!
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